Your Name *

Street Address *

City

State

Zip

Phone Number - No Dashes

Email *

Inquiry Type *

Product Style # and PO # can be found on the T-shirt style tag on the inside of your bag, inside of a pocket, or in an additional compartment.

Tag Example

PICTURE OF TAG

Choose file or drag here

Supported format: JPG, JPEG, PNG, GIF, SVG.

temp-for-119940-file2-1_

PICTURE OF LUGGAGE UPRIGHT

Choose file or drag here

Supported format: JPG, JPEG, PNG, GIF, SVG.

temp-for-119940-file2-2_

PICTURE OF ISSUE

Choose file or drag here

Supported format: JPG, JPEG, PNG, GIF, SVG.

temp-for-119940-file2-3_

SKU/Style # *

Locate SKU, Style & PO on inner care tag, see example above.

Approximate Size of Bag *

PO # *

Location and Date of Purchase *

Proof of Purchase -Required for Warranty Coverage

Choose file or drag here

Supported format: JPG, JPEG, PNG, GIF, SVG.

temp-for-119940-file2-4_

Part Needed *

Wheel position diagram, logo facing you is front of bag

Select Which Wheel You Need *

Right Front
Left Front
Right Rear
Left Rear

Please Select the Correct Zipper *

Main Compartment
Internal Pocket
Outside Pocket
Expander

Description of Issue *

Description of How The Issue Occurred *

Additional Comments or Notes for Us

Order Number *

File Reference #

Case #

Date Claim Was Filed

New or Existing Order

Date Ordered

Airline Carrier

Delta, Alaska, JetBlue, etc.

Description of Issue *

Thank you for getting in touch!

One of our team members will be in contact with you as soon as possible.

Have a great day!

Thank you for getting in touch!

One of our team members will be in contact with you as soon as possible.

Have a great day!

Contact us

Thank you for getting in touch!

Thank you for getting in touch!

Avalon

Join our mailing list