Please allow 1-2 business days for order processing. Arrival times are estimated at 1-7 business days once an order has shipped. Note: We are closed on weekends, national holidays, and the first week of January (for our annual inventory count). Orders placed on these days will be shipped on the following business day.

All of our products are put through rigorous testing & we stand behind them - because your satisfaction is our goal. If you find any type of manufacturing defect issue, please reach out to customer service.

We stand by the quality of our products and are happy to refund products that are in completely new and unused condition. Final sale items and gift cards cannot be returned or exchanged. Items returned that show signs of use, scratches, or other damage will not be accepted. If your item includes a “do not remove” tag, and this tag is removed, it will not be accepted for return.  

For the vast majority of returns, once your item is received, you can expect your refund to be issued within 5-7 business days. Please note there may be a delay in your refund appearing in your account, due to varying processing times between card issuers and payment types. Please allow additional time for your return to be processed during the holiday season.  

Please contact us via our online inquiry form, and we can assist you with the next steps. Please make sure you have the original order number ready.